Apple TV login attempts

In order to use a two-factor enabled Apple ID on a device running older software the six-digit verification code will need to be added to the end of the password when signing in. This verification code can come from a trusted device running iOS 9 and later or OS X El Capitan and later, or from a trusted phone number setup with the Apple ID.

You can get verification code from iOS device Settings > Apple ID > Password & Security > Get verification code.

And fill verification code straight after password during sign into iCloud on Apple TV.

Other devices working wouldn't rule out a network issue, as I said if the internet is working on other devices it will require troubleshooting the local network.

As the error shows, it is not able to communicate with the server, which means there is an issue with the connection

If this something that you don't have much understanding, which is fair enough, then feel free to ask questions so someone here can try to explain things and help you troubleshoot. Alternatively, you may find it easier to walk through things with Apple support.

Actually I have worked on similar issues with other users, and the answer does lie in investigating the network. The error also states that it is unable to connect with the server. I felt it may be easier for you to consult with Apple support and walk through everything on the phone, given that this isn't a topic you're familiar with. However, I also said that you could ask further questions on here if you wanted to continue to seek help through this forum.

It may be fine with Netflix but that also doesn't rule things out. If you want to figure it out then you can pursue the options I listed above. However, if you'd rather leave it that's totally up to you.

BTW, I'm just using my apple tv device which is quite an old model. What I mean to say is that in my case it's nothing to do with my iPhone.

I'm trying to watch a film from my MacBook on my tv via airplay. It worked fine last night but after my internet signal was disrupted for several hours today it's not been working.

Thanks. It's OK if you don't the answer either. It's just so odd. I can watch Netflix through my ATV without any problem so I doubt it's anything to do with the network.

Never mind. One of those things.

When you researched on www.apple.com/support/icloud what troubleshooting did you follow?

There is no 'troubleshooting' to follow for problems with signing into iCloud on apple tv.....

The issue is that it is not properly connected to the internet. If your internet service has resumed then you will need to troubleshoot your local network.

Reboot ATV and router

Make sure DNS is set to auto (settings - general - network)

If on wifi try ethernet

To see a current status of the network get a report from istumbler, netstumbler or similar

Test on another network

Thanks for trying to help me. Unfortunately I am practically computer illiterate so the information is of little use to me.

What I can add is that I've had no problems accessing the internet on my MacBook and my iPhone.

After resetting my ATV I've also been able to sign back into iTunes store without any problems.

Just can't get back into iCloud.