Cannot sign-in to iCloud on Apple TV: Could not communicate with server

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Level 1

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Cannot sign-in to iCloud on Apple TV: Could not communicate with server

I receive an error message when trying to sign in to iCloud on my older Apple TV device (3rd gen, I believe). It has a strong signal, and all the apps, etc. are working properly. I can sign into iCloud on all my other devices. This happened before I installed the recent update, and the message is the same even after the update. Can anyone help?

The message says:

Apple TV

Posted on Jun 24, 2019 6:02 AM

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Answer 1

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rkaufmann87

Level 10

148,452 points

Jun 24, 2019 6:36 AM in response to IrisTina

https://discussions.apple.com/thread/8066751

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Answer 2

IrisTina Author

Level 1

8 points

Jun 24, 2019 6:53 AM in response to rkaufmann87

Thank you. I did not find that thread when I looked earlier. Now I wonder if this will also work on my husband's iPhone 4. I talked with someone at Apple about that for our photos, and she told me there was no way to get around it, as the iPhone 4 is not set up for 2-step authentication. I will try it again on his phone later today!

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Answer 3

Jul 3, 2019 11:49 AM in response to IrisTina

It works...

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Cannot sign-in to iCloud on Apple TV: Could not communicate with server

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