Emails won't download from server

My Mail app has all of a sudden stopped downloading my emails. once I open the app I can see all my emails and the two first lines of my emails, but the moment I click to open an email it says "This message has not been downloaded from the server".

I have tried resetting my phone, deleting my account and then re-entering it, I have tried resetting my networks, deleting and re-downloading the Mail App itself, turning my phone on and off and it still refuses to load. I have tried on WiFi with data off, on data with WiFi off and my emails still show up saying "This message has not been downloaded from the server" once I open them.

I can access my Hotmail account by going through the Safari/Google app and all my emails load perfectly. It seems to only be an issue when I try to open my emails through the Mail app that.


If anyone has any ideas on what is happening or how to fix it, I would be forever grateful!

Thank you.

iPhone 8, iOS 12

Posted on Jun 13, 2019 12:10 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Emails won't download from server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.