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nikony13 Author

Level 1

52 points

Powerbeats Pro Connection problems

I have a problem automatically connecting one of the Powerbeats Pro headphones. Sometimes its left one sometimes its the right one. I have iPhone Xs Max so i open powebeats pro case remove left headphone put it on and nothing happens. I remove the right one and put it on and it connects but the left one doesn't. The only way to connect it remove it put it back into the case. Sometimes i need to put back both left and right back to the case and after that it connects. Sometimes i have the problem with the right one. I did a reset but still the problem exist. Anyone has the same problem? looks like its a firmware problem but not sure if there is an update for that.

Posted on Jun 15, 2019 9:31 AM

Top-ranking reply

MMacFadden

Level 1

9 points

Posted on Jul 21, 2019 6:24 PM

I have this issue too. Often one of the sides won't connect. Even if I am not near other bluetooth devices. Turning the bluetooth on my iPhone on and off does not help. If you swipe left to see the battery widget only one of the sides shows up.

I have to put them back in the case for a second and then take them out, to get them to work.

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Similar questions

152 replies

Nov 10, 2019 1:49 PM in response to koc3

I didn't think it would but this somehow worked for me too.

Nov 18, 2019 1:57 PM in response to warwickchapman

For what it is worth, I hardly ever experience connection issues anymore.

wong4737

Level 1

4 points

Nov 19, 2019 2:04 AM in response to warwickchapman

My two cents. My left ear piece was not working while using on my iPhone. It was fixed when I turned off Bluetooth on any other device that were also paired.

kubapres

Level 1

9 points

Dec 3, 2019 12:55 PM in response to nikony13

Can't connect Powerbeats Pro to MacBook Pro. Connection to iPhone 11 works just fine.

Dec 20, 2019 5:30 AM in response to Beatsareunreliable

latest up has not helped., Apple I purchased 2 of these. send out update to fix for fuck sake

Murter

Level 1

4 points

Jan 8, 2020 10:54 PM in response to nikony13

How do you mean reset twice, back to back?

Jan 19, 2020 5:21 PM in response to roberts20861

Did you get the issue resolved roberts20861 . I've got the same issue where the I have been told to get another pair but pay for it, not sure why if the issue happened while on a call?

Jan 21, 2020 5:32 PM in response to ghulam144

Yup. Thats apple. Scam. Thats why this overpriced garbage is the last garbage ill waste my money with. Switch to samsung now and i’m enjoying my note10 so much. Shame

Jan 21, 2020 10:43 PM in response to TheBatfink878

Look at the airpods firmware thread. This thread has over twice the number of views and Apple specialist replied there after 3 days! It’s not right. Apple, step up and fix this.