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Level 1

52 points

Powerbeats Pro Connection problems

I have a problem automatically connecting one of the Powerbeats Pro headphones. Sometimes its left one sometimes its the right one. I have iPhone Xs Max so i open powebeats pro case remove left headphone put it on and nothing happens. I remove the right one and put it on and it connects but the left one doesn't. The only way to connect it remove it put it back into the case. Sometimes i need to put back both left and right back to the case and after that it connects. Sometimes i have the problem with the right one. I did a reset but still the problem exist. Anyone has the same problem? looks like its a firmware problem but not sure if there is an update for that.

Posted on Jun 15, 2019 9:31 AM

Best reply

MMacFadden

Level 1

9 points

Posted on Jul 21, 2019 6:24 PM

I have this issue too. Often one of the sides won't connect. Even if I am not near other bluetooth devices. Turning the bluetooth on my iPhone on and off does not help. If you swipe left to see the battery widget only one of the sides shows up.

I have to put them back in the case for a second and then take them out, to get them to work.

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Powerbeats Pro Connection problems

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