Just used my new Xs for like more than one month now and it stopped recognizing me through FaceId and nothing seems to be wrong with the phone or the covers. Tried resetting FaceId too, and now can't event set up faceId saying "unable to setup face id please try later" after trying to identify my face. tried resetting settings too. any help?
iPhone XS, iOS 12
Schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider, It sounds like something is failing and you can't fix it yourself.
I believe it will be a free of charge replacement since your iPhone is under warranty.
Schedule an appointment at a Genius Bar or the nearest Apple Authorized Service Provider, It sounds like something is failing and you can't fix it yourself.
I believe it will be a free of charge replacement since your iPhone is under warranty.
You have a warranty. Use it.
Face Id Stopped working suddenly (1 month old Phone)
