Face id
Hello, suddenly my face id stopped working. I am trying to set it up again and when I click set up Face ID is not recognizing my face it either says “move your iphone higher/lower”
iPhone X
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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Hello, suddenly my face id stopped working. I am trying to set it up again and when I click set up Face ID is not recognizing my face it either says “move your iphone higher/lower”
iPhone X
Msa008 wrote:
Hello, suddenly my face id stopped working. I am trying to set it up again and when I click set up Face ID is not recognizing my face it either says “move your iphone higher/lower”
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Msa008 wrote:
Hello, suddenly my face id stopped working. I am trying to set it up again and when I click set up Face ID is not recognizing my face it either says “move your iphone higher/lower”
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Hi!
I know that this is a problem with older iPhones.
I have a new iphone and I don't have this problem. Face ID works fine, even at night or when the room is dark.
I can recommend giving the phone back under warranty or upgrading your iPhone (=
Face id