Update issues

When I try to update my apps the iPhone asks me for my password to do billing request. Although I don’t know why is that but I have a visa and it was declined for no reason. Why the iPhone even asks about the password to view a billing information? Never happened before.

Posted on Jun 19, 2019 6:01 AM

Similar questions

Iphone 7 plus I can’t install and update an application. It keeps on asking me for billing information that I have already confirmed a hundred of times. I tried removing and adding the payment/shipping address too. But nothing works.
126 1
Why isn’t my IPhone accepting my Visa cards for my subscriptions. It previously worked 3 weeks ago and keeps giving me a failed notice. Why isn’t my IPhone accepting my Visa cards for my subscriptions. It previously worked 3 weeks ago and keeps giving me a failed notice on every card and I tried 3.
201 1
iphone keeps asking to update payment info I moved from Canada to Romania. Changed the address and payment debit and credit cards. my iPhone asked me to update the payment information. so I did. Then I checked it online it’s ok. iphone asks again. Entered it again. Checked the web. Ok. Iphone keeps asking me to update payment info... can’t get rid of that message in settings, under my id. Iphone keeps asking... There’s no declined purchase, no wrong info, and purchases work fine... yet the nagging message doesn’t disappear... Please help!! Thanks! Alesa
251 1

1 reply

ProustGiulio

Level 10

209,832 points

Jun 19, 2019 6:05 AM in response to AmysFlowers

To find the proper answer, contact iTunes Store Support and explain your problem, filling out and submitting this form:

iTunes Store – Contact Us – Apple Support

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update issues

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up