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User profile for user: chandie
chandie Author
User level: Level 1
8 points

Photos keeps crashing -Crashed Thread: 1 Dispatch queue: Search Index Version Save Queue - help?

Hi, On my wife MacBook Pro, Photos will open for about 30 secs to 1 min, then crash with this report;


I have done a complete new install and then tried to turn on iCloud to start the sync and it happens again and again. Photos works fine on her iPad, iPhone and in the web browser, just not on the Mac... Any ideas?


-------------


Process:              Photos [8531]

Path:                 /Applications/Photos.app/Contents/MacOS/Photos

Identifier:           com.apple.Photos

Version:              4.0 (3451.7.120)

Build Info:           PhotoApp-3451007120000000~2

Code Type:            X86-64 (Native)

Parent Process:       ??? [1]

Responsible:          Photos [8531]

User ID:              501


Date/Time:            2019-06-21 20:57:31.856 +0200

OS Version:           Mac OS X 10.14.5 (18F132)

Report Version:       12

Bridge OS Version:    3.0 (14Y901)

Anonymous UUID:       051218A1-7C92-6412-35FE-E4318A1B9548


Sleep/Wake UUID:      FFF55A51-5F50-4E7D-8FDD-6B7941F19FDA


Time Awake Since Boot: 7600 seconds

Time Since Wake:      96 seconds


System Integrity Protection: enabled


Crashed Thread:       1 Dispatch queue: Search Index Version Save Queue


Exception Type:       EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes:      0x0000000000000001, 0x0000000000000000

Exception Note:       EXC_CORPSE_NOTIFY


Termination Signal:   Illegal instruction: 4

Termination Reason:   Namespace SIGNAL, Code 0x4

Terminating Process:  exc handler [8531]


Application Specific Backtrace 1:

0  CoreFoundation                     0x00007fff2d37acfd __exceptionPreprocess + 256

1  libobjc.A.dylib                    0x00007fff57a20a17 objc_exception_throw + 48

2  CoreFoundation                     0x00007fff2d37ab2f +[NSException raise:format:] + 201

3  PhotoLibraryPrivate                0x00007fff4ee25cdd -[LiSqliteBuffer setData:forRow:forColumn:] + 133

4  PhotoLibraryPrivate                0x00007fff4edeca2e -[LiSqliteBuffer setObject:forRow:forColumn:] + 575

5  CoreFoundation                     0x00007fff2d312a0b -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 219

6  PhotoLibraryPrivate                0x00007fff4edebf58 -[LiSqliteBufferWriter addRowFromArray:] + 273

7  PhotoLibraryPrivate                0x00007fff4f0b110b -[LiTransactionContext saveRequestFromContextData:saveHandlers:persistHandlers:] + 3573

8  PhotoLibraryPrivate                0x00007fff4f0b247b -[LiTransactionContext saveWithCompletionHandler:] + 460

9  PhotoLibraryPrivate                0x00007fff4f0af140 -[LiTransactionContext performChanges:completionHandler:] + 160

10 PhotoLibraryPrivate                0x00007fff4f06e310 __47-[RDVersionSearchIndexUpdateBatch finishUpdate]_block_invoke + 199

11 libdispatch.dylib                  0x00007fff591a05f8 _dispatch_call_block_and_release + 12

12 libdispatch.dylib                  0x00007fff591a163d _dispatch_client_callout + 8

13 libdispatch.dylib                  0x00007fff591a78e0 _dispatch_lane_serial_drain + 602

14 libdispatch.dylib                  0x00007fff591a83c6 _dispatch_lane_invoke + 433

15 libdispatch.dylib                  0x00007fff591b06ed _dispatch_workloop_worker_thread + 598

16 libsystem_pthread.dylib            0x00007fff593e1611 _pthread_wqthread + 421

17 libsystem_pthread.dylib            0x00007fff593e13fd start_wqthread + 13



MacBook Pro with Touch Bar

Posted on Jun 21, 2019 12:13 PM

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User profile for user: Old Toad
Old Toad
User level: Level 10
210,461 points

Posted on Jun 21, 2019 2:41 PM

Try the following in order as needed:


1 - launch Photos with the Option+Command keys held down and repair the library.


2 - launch Photos with the Option key held down and create a new, text library. Add some photos to it and open and close a couple of times. Then try opening the primary library.


3 - if unable to create and run a new, test library log into another user account and try there. This will tell us if the problem is limited to your user account or is system wide.


4 - lastly boot into Safe Mode and try your primary library. Repeat #2 if necessary.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.


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Question marked as Top-ranking reply
User profile for user: Old Toad
Old Toad
User level: Level 10
210,461 points

Jun 21, 2019 2:41 PM in response to chandie

Try the following in order as needed:


1 - launch Photos with the Option+Command keys held down and repair the library.


2 - launch Photos with the Option key held down and create a new, text library. Add some photos to it and open and close a couple of times. Then try opening the primary library.


3 - if unable to create and run a new, test library log into another user account and try there. This will tell us if the problem is limited to your user account or is system wide.


4 - lastly boot into Safe Mode and try your primary library. Repeat #2 if necessary.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.


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Photos keeps crashing -Crashed Thread: 1 Dispatch queue: Search Index Version Save Queue - help?

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