Some of my synced music will not play on my iPhone

Question

Some of my synced music will not play on my iPhone

I have discovered today that some of my music will not play through the music app. I get the message “this song is not currently available in your country or region”. I have legitimately bought this music and have the hard copy cd which was synced to iTunes on my pc and subsequently to my iPhones (I have two). So why does it not play? How dare Apple tell me I cannot play my own music, bought in my own country and played in the country it was bought in. What is going on? 😡

iPhone X, iOS 12

Posted on Jun 21, 2019 1:38 PM

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Answer 1

Kappy

Level 10

361,753 points

Jun 24, 2019 12:39 PM in response to ReadyReckoners

If the music is in the cloud, then it must be downloaded to your iPhone before it will play. If the tracks are already on your iPhone, then it should play. I'm not sure why you get the warning other than what i already suggested. You may need to call Apple Support:

Contacting Apple Customer and Support Service

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
Primary support help at Contact Support.
To contact product and tech support: Contacting Apple for support and service including international calling numbers.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

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Answer 2

Kappy

Level 10

361,753 points

Jun 21, 2019 2:21 PM in response to ReadyReckoners

Are you currently in the country where the music was purchased? If you are, then you should not get such a warning. Where is this music stored? Is it in iCloud? Does it work on your computer using iTunes?

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Answer 3

Jun 24, 2019 5:54 AM in response to Kappy

Hi. Yes I am in the country where the music was purchased. Yes it plays on iTunes. The music is in my iTunes folders and also on my phones. As far as I am aware it does not play from the cloud, although it might be stored there as part of the backup procedure.

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Answer 4

Jun 26, 2019 12:38 AM in response to Kappy

Just an Update. I synced my phone to my PC, and all my missing songs, over 1000 of them came back. Would love to know why they disappeared in the first place

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Some of my synced music will not play on my iPhone

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