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imac internet recovery wifi log in does not work

why does my imac not connect to wifi, i enter the password correctly, then a loading icon shows up, i waited for 30 minutes and it was still on that wifi sign in screen. whats the issue with the imac, is the airport card broken, or i have to install the os using a usb. the only thing that happens when i click the sign in button after entering the password is a loading icon appears and is stuck like that. there is no popup saying i have sucessfully signed in or the password is wrong? i am restoring my imac so i need help asap

Posted on Jun 21, 2019 6:47 PM

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Posted on Jun 21, 2019 8:01 PM

Hi,

Run Apple Diagnostics and see if it reports something.

https://support.apple.com/en-us/HT202731

And check WiFi issue using your Mac.

https://support.apple.com/en-us/HT202663


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imac internet recovery wifi log in does not work

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