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Keyboard on iPad does not work; get error message about accessory no compatible

How do I reset the keyboard on iPad — I keep getting “accessory incompatible” error message and keyboard does not work.

thank you

iPad Pro, iOS 12

Posted on Jun 23, 2019 9:42 AM

Top-ranking reply

Level 10

150,036 points

Posted on Jun 23, 2019 9:45 AM

Schedule an appointment at your Apple Store Genius Bar. Apple has extended the warranty on the Smart Folio keyboards to three years.

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