My left Powerbeats Pro earpiece stopped taking charge
after a month's use, suddenly my left powerbeats pro earpiece stopped taking charge when kept for charging in the case, any solutions?
[Re-Titled by Moderator]
after a month's use, suddenly my left powerbeats pro earpiece stopped taking charge when kept for charging in the case, any solutions?
[Re-Titled by Moderator]
Hi folks. I don’t know if you’ve tried this, but I’ve FINALLY managed to get round the problem.
I’m using my 2nd pair of these earphones, due to me swapping my first pair that I thought had an issue. But it’s going to be the same on virtually EVERY pair of these headphones for ALL of us.
The design is terrible, and it’s all because the connection points are so small. What I do now after using them, is slide the main screen of my iPhone or iPad to the right to display the battery levels of all of my linked devices, and then open my Powerbeats Pro charging case. The case should be displayed on the screen and also show the headphones individually. As they are placed into the charging case, they should individually show a ‘bolt of lightning’ image next to each of them if they are charging. If not, then slowly and VERY carefully apply tiny movements to the individual headphone until it displays the ‘bolt of lightning’ image on the screen. Once both of them have that image, carefully close the lid, and be careful as you move the charging box around.
It’s a terrible design, but at least the headphones are great when I’m out running or in the gym.
***I hope I’m helping someone, because I’m finally happy now that I’ve figured out this terrible design error.***
Same problem
I’m on my third repair. Will Apple issue me a credit at this point? Third repair and third new pair because it’s always same issue with new beats they give me
I am in the same boat and same set of issues. It is such a shame apple does not even acknowledge the issue. Half the time I am stuck with only one headphone.
MI
Has anyone got an answer for this. Every time I take these out of the case I have to replace the left one and charge it on its own.
Ditto,
Constantly loosing the left ear sound. Showing as dead or missing on the BT / Battery level connection tab.
Sending them back for a refund.
Such a shame. Such a great concept but sadly flawed.
same issue left bud wont charge tried resetting charger, looked like it was charging then go use, back to 0. hoping to return these. disappointing for the money
Wonder if there is another location where we can put in a complaint regarding this issue. Perhaps with enough Social Media attention Apple will proactively respond.
No they don’t. I’ve tried.
shameful product. Shameful company.
personally I’m done with them.
My new powerbeats por left pod doesn't charing.
Today I newly buying it.
I have the exact same issue! One is always at 0%. Were you able to solve it? It's so frustrating!
I'm going to add a review in the Apple store shortly.
THIS^^^^
I’ve had same problems today. Worked well for a few weeks now one not charging. Had to use old wire earphones for workout. £225 present at Xmas. Not happy.
Did you review?
I have the same issue and sent it via Amazon to an Apple repair center. They returned it un-repaired after 5(!!) weeks with the comment "no issues found", however the issue still exists. I am really disappointed by the service and will buy other products in the future.
My left Powerbeats Pro earpiece stopped taking charge