after a month's use, suddenly my left powerbeats pro earpiece stopped taking charge when kept for charging in the case, any solutions?
[Re-Titled by Moderator]
Hi folks. I don’t know if you’ve tried this, but I’ve FINALLY managed to get round the problem.
I’m using my 2nd pair of these earphones, due to me swapping my first pair that I thought had an issue. But it’s going to be the same on virtually EVERY pair of these headphones for ALL of us.
The design is terrible, and it’s all because the connection points are so small. What I do now after using them, is slide the main screen of my iPhone or iPad to the right to display the battery levels of all of my linked devices, and then open my Powerbeats Pro charging case. The case should be displayed on the screen and also show the headphones individually. As they are placed into the charging case, they should individually show a ‘bolt of lightning’ image next to each of them if they are charging. If not, then slowly and VERY carefully apply tiny movements to the individual headphone until it displays the ‘bolt of lightning’ image on the screen. Once both of them have that image, carefully close the lid, and be careful as you move the charging box around.
It’s a terrible design, but at least the headphones are great when I’m out running or in the gym.
***I hope I’m helping someone, because I’m finally happy now that I’ve figured out this terrible design error.***
It happened to me also. Got frustrated and raised repair request again and escalated it for replacement.
they replaced it later. However i still have charging issue with new set of headset they gave.
clearly it is design issue and need apple to respond for this issue
Having the same issue with the left earbud. Needs to be pressed firmly into position to take a charge, and often falls out of that position when the case moves around in my bag or pocket.
so far the replacement has been workin fine
My left Powerbeats Pro earpiece stopped taking charge
