Bootcamp

Bootcamp I completed the install of Windows 7 into my Boot Camp Drive After installing and getting to the window where they’re asking me to type in the product key I do that and I get a pop-up that says, the product key does not match the SKU. What is my problem because I have verified the product key more than once and re-typed it several times and still get the pop-up window.

iMac 21.5", macOS 10.13

Posted on Jun 25, 2019 11:57 AM

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Posted on Jun 25, 2019 3:31 PM

It sounds like you are using a specific brand (OEM) Windows DVD such as one labelled for HP, Dell, Toshiba, Fujitsu etc. use. Most of those will only work on machines by that manufacturer as it checks the firmware/BIOS to make sure the hardware is of that manufacturer since their license from Microsoft is limited to only machines of those types. If your product key contains OEM on the sticker, that's a definite sign of this.


Or, you may have a multi-version Windows DVD for Windows 7 Home + Professional + Ultimate but your product key is only allowed for something like Home and it tried to install the wrong one.


Also, if it's a hacked/pirated multi-OS selectable DVD, those typically won't work (and aren't supported for use by Apple regardless).


You should also check to make sure your version of Windows 7 (i.e. 64-bit Professional or 32-bit Home Premium, etc.) is compatible via BootCamp with your specific iMac according to this table:

System requirements to install Windows using Boot Camp for macOS - Apple Support


Some iMacs only support 32-bit, some only support 64-bit, etc. So it would be good to know what Mac model you have as reported under  menu > About This Mac.


The bottom line is that anything short of a full-install, stand-alone boxed and retail DVD that you purchased yourself for $150-$200 at the store (or a direct ISO download from Microsoft.com) is not likely to be successful.

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Question marked as Top-ranking reply

Jun 25, 2019 3:31 PM in response to Themarlin

It sounds like you are using a specific brand (OEM) Windows DVD such as one labelled for HP, Dell, Toshiba, Fujitsu etc. use. Most of those will only work on machines by that manufacturer as it checks the firmware/BIOS to make sure the hardware is of that manufacturer since their license from Microsoft is limited to only machines of those types. If your product key contains OEM on the sticker, that's a definite sign of this.


Or, you may have a multi-version Windows DVD for Windows 7 Home + Professional + Ultimate but your product key is only allowed for something like Home and it tried to install the wrong one.


Also, if it's a hacked/pirated multi-OS selectable DVD, those typically won't work (and aren't supported for use by Apple regardless).


You should also check to make sure your version of Windows 7 (i.e. 64-bit Professional or 32-bit Home Premium, etc.) is compatible via BootCamp with your specific iMac according to this table:

System requirements to install Windows using Boot Camp for macOS - Apple Support


Some iMacs only support 32-bit, some only support 64-bit, etc. So it would be good to know what Mac model you have as reported under  menu > About This Mac.


The bottom line is that anything short of a full-install, stand-alone boxed and retail DVD that you purchased yourself for $150-$200 at the store (or a direct ISO download from Microsoft.com) is not likely to be successful.

Jun 26, 2019 7:12 AM in response to rcosta887

I have a fully paid for DVD of Windows 7 home edition. It came with two disc. One for 32 bit and one for 64 bit. When installing it into Boot Camp it installed without any issues until it asked me for the product key number. It kept saying that the product key did not match the current SKU. I have contacted Microsoft and they’re supposed to call me today to try to resolve the issue of why my software is not recognizing the product key, which They have verified that it is a valid product key number. Hoping today will be resolved by Microsoft.

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