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234abc Author

Level 1

4 points

Credit Card update

how do I verify a payment so I can update my credit card before ICloud downgraded my account? I’ve tried everything but it won’t let me delete the old card or add a new one.

iPhone 7, iOS 12

Posted on Jun 26, 2019 10:17 AM

Top-ranking reply

ProustGiulio

Level 10

208,590 points

Posted on Jun 26, 2019 10:23 AM

Follow the steps provided here:

If your payment method is declined in the App Store or iTunes Store - Apple Support

If you still can't change your payment info, contact iTunes Store and explain your problem, filling out and sending them this form: iTunes Store – Contact Us – Apple Support

Regards

Giulio

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Credit Card update

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