Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purchasing apps through family sharing

Why cant I purchase an app on my daughter’s ipad through family sharing when my payment method is good and up to date? The request was approved by me through my phone and tried again directly on her ipad and it wouldnt go through. A message pops up saying “Your purchase could not be completed. For assistance, contact itunes support at www.apple.com/support/itunes/ww/

iPad mini 4 Wi-Fi

Posted on Jun 30, 2019 6:42 AM

Reply
Question marked as Best reply

Posted on Jun 30, 2019 8:22 PM

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html

1 reply

Purchasing apps through family sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.