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Purchasing apps through family sharing

Why cant I purchase an app on my daughter’s ipad through family sharing when my payment method is good and up to date? The request was approved by me through my phone and tried again directly on her ipad and it wouldnt go through. A message pops up saying “Your purchase could not be completed. For assistance, contact itunes support at www.apple.com/support/itunes/ww/

iPad mini 4 Wi-Fi

Posted on Jun 30, 2019 6:42 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2019 8:22 PM

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html

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Purchasing apps through family sharing

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