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iPhone won't update due to connectivity error?

My phone is attempting to update but fails due to an internet connectivity error. My iPhone 7 is connected to the internet and I can use internet services but the update still fails. Any solutions?

iPhone 7, iOS 12

Posted on Jun 30, 2019 9:30 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2019 9:51 AM

Instead of trying to update it wirelessly, connect it to a computer running the most recent iTunes version. See this support guide at section "Update your device using iTunes": Update your iPhone, iPad, or iPod touch - Apple Support

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider: Apple – Location Selector

Regards

Giulio


1 reply
Question marked as Top-ranking reply

Jun 30, 2019 9:51 AM in response to Kajing9

Instead of trying to update it wirelessly, connect it to a computer running the most recent iTunes version. See this support guide at section "Update your device using iTunes": Update your iPhone, iPad, or iPod touch - Apple Support

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider: Apple – Location Selector

Regards

Giulio


iPhone won't update due to connectivity error?

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