Series 1 watch (factory reset) issues with updating & pairing

Question

Series 1 watch (factory reset) issues with updating & pairing

I have a S1 Apple Watch and fully updated iPhone 7 Plus. My watch hasn't been used in a good 6-8 months so I prepared for a long update. After 4 hours, I had to leave my work desk, and got the vibe that something wasn't working correctly, so I opted to cancel the update and reset my watch to factory settings.

Currently, I'm attempting to update & pair my (now reset to factory settings) S1 watch. After 2 hours of downloading the update, it switched to "Preparing..." and has been there for another 2 hours. The progres bar got to about ~85% complete and now the watch is displaying "Bring iPhone near Apple Watch." They have been within an inch of each other this entire time.

Do I really have to restart this 4+ hour update process again? And how do I ensure this doesn't keep happening when I try to update/pair?

Apple Watch Series 1, watchOS 4

Posted on Jul 2, 2019 11:25 AM

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Answer 1

Jul 2, 2019 11:44 AM in response to seanfromllanelli

The update is (seemingly) downloaded to the phone. Just stuck on "preparing..."

However, I just quit out of the update without canceling since it appeared to be frozen, and upon reopening the watch app I did a backup to yesterday, which appears to have worked. This all baffles me truthfully, not as straightforward as a simple download/update. I'm fairly tech-savvy and this has been the bane of my morning.

It's on, the time is right, good enough for now.

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Answer 2

Jul 2, 2019 11:48 AM in response to NintendoFanGirl

Glad you are sorted. Any other questions come back

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Answer 3

Jul 2, 2019 11:33 AM in response to NintendoFanGirl

You need to download the update to your iPhone first. Then put your Watch on the charger when it has downloaded. Then click install and good to go

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Series 1 watch (factory reset) issues with updating & pairing

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