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Rdonna Author

Level 1

4 points

Serial Number

I'm trying to trade in my iPad Air 2 and when I type in the serial number, it says the serial number is invalid. What does this mean?

iPad Air 2, iOS 12

Posted on Jul 2, 2019 2:05 PM

Top-ranking reply

lobsterghost1

Level 10

150,144 points

Posted on Jul 2, 2019 2:09 PM

You're like the 3rd person to ask this question today. I'm thinking there could be an issue with the trade in your device link. Contact Apple Support for help with this. You can use the contact support button at the top of this page.

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Serial Number

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