My PBP work fine for listening to music and never drop. But anytime I use them for a phone call on my Xr, they will always drop out a few minutes in. The call stays connected, but the PBP disconnects. Anyone else have this issue?
Hey, qtrim.
I see that your Powerbeats Pro disconnect while you're on a phone call, and I'm glad to help.
Resolve Wi-Fi and Bluetooth issues caused by wireless interference -- If your Powerbeats Pro disconnect in only a few locations, it could be a symptom of wireless interference. The steps in this article can help.
Reset your Beats earphones -- If the issues wasn't interference, or the steps didn't resolve the issue, reset your Beats earphones.
Apple - Support - Product Selection — If your Powerbeats Pro still disconnect, please contact Apple Support for further help.
Take care.
Same issue there. Normal AirPods V2 working but the Power Beat Pro keep disconnecting. I guess there is an issue with the firmware or else...
No issues here with mine.
stating it’s a firmware issue based on 2 people is pointless.
what troubleshooting have you tried, what device are you connected to?
Powerbeats Pro disconnecting during calls
