Brightness changing when auto brightness is off

I’ve had every iphone from the 6s- to the iphone x in the past 2 years and i always have my auto brightness off, but the brightness will change still. I could be sitting in my room with my lights on and it was just change to about 50% darker but it will say the brightness is all the way up, then it will randomly go back up to full brightness within in like 30 minutes when i haven’t moved from the same light. does this happen to anybody else, if so do you know how to make it stop? also i just bought this 6s today so it’s brand new with the most recent ios!

iPhone 6s, iOS 12

Posted on Jul 5, 2019 6:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2019 3:01 PM

Hi brookeguignard,


Welcome to Apple Support Communities. I understand that although you have Auto-Brightness disabled on your iPhone, you're still seeing the screen adjust without your doing so. I can see why you'd reach out about this behavior; I'd like to help. Since you've already verified that Auto-Brightness is disabled in Settings > General > Accessibility > Display Accommodations, I'd recommend reviewing the information below regarding your device and it's operating temperature as this can affect the brightness on your screen:


"If your device gets too warm


If the interior temperature of the device exceeds the normal operating range, the device will protect its internal components by attempting to regulate its temperature. If this happens, you might notice these changes:

    • Charging, including wireless charging, slows or stops.
    • The display dims or goes black.
    • Cellular radios enter a low-power state. The signal might weaken during this time.
    • The camera flash is temporarily disabled.
    • Performance slows with graphics-intensive or augmented-reality apps or features.

Additionally, if you're navigating, the device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn."


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures


If you feel that the brightness adjusting on your display occurs outside of these conditions, reach out to Apple for further assistance: Contact Apple Support



Best Regards.


1 reply
Question marked as Top-ranking reply

Jul 6, 2019 3:01 PM in response to brookeguignard

Hi brookeguignard,


Welcome to Apple Support Communities. I understand that although you have Auto-Brightness disabled on your iPhone, you're still seeing the screen adjust without your doing so. I can see why you'd reach out about this behavior; I'd like to help. Since you've already verified that Auto-Brightness is disabled in Settings > General > Accessibility > Display Accommodations, I'd recommend reviewing the information below regarding your device and it's operating temperature as this can affect the brightness on your screen:


"If your device gets too warm


If the interior temperature of the device exceeds the normal operating range, the device will protect its internal components by attempting to regulate its temperature. If this happens, you might notice these changes:

    • Charging, including wireless charging, slows or stops.
    • The display dims or goes black.
    • Cellular radios enter a low-power state. The signal might weaken during this time.
    • The camera flash is temporarily disabled.
    • Performance slows with graphics-intensive or augmented-reality apps or features.

Additionally, if you're navigating, the device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn."


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures


If you feel that the brightness adjusting on your display occurs outside of these conditions, reach out to Apple for further assistance: Contact Apple Support



Best Regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Brightness changing when auto brightness is off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.