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Unauthorized write-off of means.

I want to explain a situation with write-off on App Store. There was a write-off from my Card of 3290 rub for the Sleepzy application. The period of a trial version was 7 days. I was not going to continue it. Unfortunately, in 5 days this sum was charged off my account. The application is deleted and I do not use it. I would like to return money for unused goods.

iPhone 7, iOS 12

Posted on Jul 8, 2019 2:25 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2019 2:38 AM

Contact Support and make it clear that the payment was taken before the trial period expired: iTunes Store - Contact Us - Official Apple Support


If this is a continuing subscription you should cancel it: View, change, or cancel your subscriptions - Apple Support


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Unauthorized write-off of means.

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