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iOS Update

I have an iPhone X ready for update but I keep receiving an Update error because it has an “internet connection failure “.

what can I do to fix this??

iPhone X, iOS 12

Posted on Jul 9, 2019 2:27 AM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Jul 9, 2019 12:33 PM

Go into Settings>General>iPhone Storage, find the iOS update and delete it. Then go back to Settings>Software Update and let it download again. Check this support document for help, Get help with over-the-air iOS updates - Apple Support

If that does not work, then connect the phone to the computer and iTunes and update from the computer. Make sure you have the latest version of iTunes. Update your iPhone, iPad, or iPod touch - Apple Support

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iOS Update

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