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Amazon Prime videos will stop not play sometimes when trying to play from middle of a video when continuing from old pause point in video.
Same issue was reported below
MacOS 10.14 Safari & Amazon Prime - Apple Community
Any suggestions?
MacBook Pro 13", macOS 10.14
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Amazon Prime videos started to work correctly once I switched to another internet network.
would like to close this discussion.
Will try the steps provided by Eric if it happens again.
Thanks.
You are welcome.
Amazon Prime sometimes don't work with MacOS 10.14 Safari 12.1
