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Level 1

4 points

Serial number unvalid

I am trying to trade in my iPad but I can’t because my ipad’s serial number is unvalid... what should I do?

iPad Air 2, iOS 12

Posted on Jul 11, 2019 10:20 AM

Top-ranking reply

Level 9

78,459 points

Posted on Jul 11, 2019 10:32 AM

You will want to ask Apple, it may be that your device is too old or there is a problem with the serial number (was it ever repaired?).

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