Ear piece not working

When receiving calls I cannot hear any sound unless the speaker is on. If I plug in my headphones I can sound but that’s it. With no head phones in at all, I cannot hear any sounds at all. I tried resetting the phone, turning it on and off, and a bunch of other things the web said to do on google. Nothing seems to be working and I would appreciate an answer this, thank you!

iPhone SE, iOS 12

Posted on Jul 12, 2019 8:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2019 9:12 AM

See this support document from Apple, If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support Not sure what you Googled. Pay attention to the last step about contacting Apple Support if necessary.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ear piece not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.