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Ear piece not working

When receiving calls I cannot hear any sound unless the speaker is on. If I plug in my headphones I can sound but that’s it. With no head phones in at all, I cannot hear any sounds at all. I tried resetting the phone, turning it on and off, and a bunch of other things the web said to do on google. Nothing seems to be working and I would appreciate an answer this, thank you!

iPhone SE, iOS 12

Posted on Jul 12, 2019 8:37 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2019 9:12 AM

See this support document from Apple, If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support Not sure what you Googled. Pay attention to the last step about contacting Apple Support if necessary.

1 reply

Ear piece not working

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