You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Kerkhoff_Carly
Kerkhoff_Carly Author
User level: Level 1
5 points

Stuck on setting up apple I'd during new phone transfer

I was activating my iphone 8 and during the transfer (where the phones have to stay next to each other) my new phone has been stuck on "setting up your Apple ID" my old phone is stuck on "Finish on New iPhone". Its been an hour, what should I do? Thanks!


iPhone 8, 12

Posted on Jul 12, 2019 2:57 PM

Reply
Question marked as Top-ranking reply
User profile for user: sberman
sberman
User level: Level 10
268,143 points

Posted on Jul 12, 2019 2:59 PM

Force restart the iPhone 8 as follows:

  • Press and quickly release the volume up button
  • Press and quickly release the volume down button
  • Press and hold the top button until the Apple logo appears


View in context

Similar questions

1 reply

Stuck on setting up apple I'd during new phone transfer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up