Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing icons in iTunes 12.9.5

I am running iTunes 12.9.5 on Windows 10 (1903), both of which are up to date. When I installed 12.9.5 a weird bug surfaced in the TV Show and Movie stores. Large media icons are rendered, but small icons are not. (I just get dark grey boxes.) However, when I click the small icon media items to go to the description / download pages, the icons then appear, sometimes right away, sometimes up to 20 seconds later. What is the problem? (Please don't tell me I have a "corrupt" installation.)


Windows, Windows 10

Posted on Jul 13, 2019 9:52 AM

Reply
Question marked as Best reply

Posted on Jul 13, 2019 10:58 AM

See this thread: Gray boxes in iTunes store - Windows - Apple Community.


tt2

2 replies

Missing icons in iTunes 12.9.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.