Cellular Settings Won’t Load on iPhone X

When I try to access the app specific settings under cellular data they will not load.


I’ve tried turning data and and off, restarting the phone and restoring it, all without luck. This issue effects me because my data for safari seems to be turned off and, since I cannot get into the settings to change it, I cannot use safari without WiFi.

iPhone X, iOS 12

Posted on Jul 15, 2019 12:06 PM

Reply
2 replies

Jul 16, 2019 7:55 AM in response to 1organizedchaos1

Hello and welcome to Apple Support Communities, 1organizedchaos1!


I understand you're unable to adjust your cellular data settings, and are unable to use Safari while on cellular data. I'd be happy to provide information that may help you out.


Check to make sure restrictions are not enabled: Use parental controls on your child's iPhone, iPad, and iPod touch

"Allow changes to other settings and features

You can allow changes to other settings and features, the same way you can allow changes to privacy settings.

  1. Go to Settings and tap Screen Time.
  2. Tap Content & Privacy Restrictions. If asked, enter your passcode.
  3. Under Allow Changes, select the features or settings you want to allow changes to and choose Allow or Don't Allow. 

Here are some features and settings you can allow changes for:

  • Passcode Changes: Prevent changes to your passcode.
  • Account Changes: Prevent changes to settings for Accounts & Passwords
  • Cellular Data Changes: Prevent changes to cellular data settings
  • Volume Limit: Prevent changes to volume settings for safe listening
  • Do Not Disturb While Driving: Prevent changes to Do Not Disturb While Driving
  • TV Provider: Prevent changes to TV provider settings
  • Background App Activities: Prevent changes to whether or not apps run in the background."


Thank you for using Apple Support Communities.

Enjoy your day!

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Cellular Settings Won’t Load on iPhone X

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