User profile for user: Difficulties_Accessing_hotmail
Difficulties_Accessing_hotmail Author
User level: Level 1
4 points

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Hello,


Since last week, I've been unable to access hotmail on Safari using my macbook air.


The following message appears:


Dangerous content ahead!


Access to this page has been blocked for your protection. Please be aware, the page contains active threats and is not recommended for browsing.

What do you want do do?

Go back to saftey

Continue to content


Switching to Firefox on the mac works fine, and I can also access hotmail on my iPhone (again using Safari).


I've cleared my cache, changed my hotmail password and have even tried some of the help options availabe online but none of these have worked.


I'm running Mac OS Mojave 10.14.2.


Any help would be much appreciated.


Thanks

MacBook Air

Posted on Jul 16, 2019 12:48 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,215 points

Posted on Jul 16, 2019 12:51 PM

You might try updating to 10.14.5 to get the latest Mojave version and also make sure you have the current Safari version 12.1.1.


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information



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1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
685,215 points

Jul 16, 2019 12:51 PM in response to Difficulties_Accessing_hotmail

You might try updating to 10.14.5 to get the latest Mojave version and also make sure you have the current Safari version 12.1.1.


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information



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