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Cannot open Hotmail in Safari

About a week ago, I began to get a server error when trying to access Hotmail thru Safari (see image below). Then Hotmail locked me out. After going thru the **** of recovering my account, I STILL got the error. Hotmail does open in Firefox now - thankfully.


I have deleted the cookies associated with Hotmail in Safari and STILL get the error. Please help!

MacBook Pro 13″, macOS 10.14

Posted on Jun 27, 2021 9:08 AM

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Question marked as Best reply

Posted on Jun 27, 2021 9:48 AM

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987

2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.

4. If Safari doesn't open a webpage or isn’t working as expected

Section: Test with a private window 

    https://support.apple.com/en-us/HT204098

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1 reply
Question marked as Best reply

Jun 27, 2021 9:48 AM in response to CarolLS

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987

2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.

4. If Safari doesn't open a webpage or isn’t working as expected

Section: Test with a private window 

    https://support.apple.com/en-us/HT204098

Cannot open Hotmail in Safari

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