You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Updating my payment method

Hi, When I go through Settings to my iTunes and App Store account, and click on, Add Payment Method, I am unable to update my payment methods and add a new card for purchases (or even cancel my old payment method). It keeps asking me to update the security code on the previous card (which I needed to cancel out). What should I do? Thanks


BTW - everything on my phone is up to date


iPhone 8

Posted on Jul 16, 2019 9:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2019 10:50 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jul 16, 2019 10:50 PM in response to SteveMZiemba

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Updating my payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.