2 years old iphone 6 is showing touch disease.

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Level 1

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2 years old iphone 6 is showing touch disease.

I am using Iphone 6 since September 2017 . Now it's been a few days I am facing screen touch problem in my phone.when i searched about the problem i got to know that my phone is having touch disease. when I took my phone to your official service center they told me to replace the screen which would cost 10000 rupees. I am surprised to hear how my screen got damaged as I handled it with care . The phone never got dropped from my hand even . Then how the screen got damaged. after all Its Iphone. when i bought this phone in 2017 i did'nt expect this kind of thing happend to Iphone.i am really very much disappointed with the product. What to do now .

Posted on Jul 18, 2019 12:04 PM

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Answer 1

y_p_w

Level 6

17,804 points

Jul 18, 2019 12:45 PM in response to bighnaraj225

So called "touch disease" wouldn't be fixed with a simple display assembly replacement. That would only fix a malfunctioning digitizer. Touch disease is where the connections to the touch control IC are cracked. My understanding is that there was a later fix where "underfill" was used under the IC package to improve the integrity of connections.

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2 years old iphone 6 is showing touch disease.

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