Airpods Always Disconnecting on All Devices

I have my 1st gen airpods about more than 1 year ago and have been using it on my iPhone X, iPad Mini and HP laptop with no issues. Just recently, my airpods always disconnects to these devices after about 1 minutes listening to music. Reconnecting it, only the left unit is functioning and disconnects again after a minute. I have tried resettting it and it works properly for about a minute and the same issue occurs. Tried other suggestions like closing other bluetooth connections of other devices, disabling automatic ear detection, etc but I still encounter the same issue. Note that the batteries are more than 95% charged. The same issue happens to my iPhone X, iPad mini and HP Spectre laptop. Note that the airpod firmware is 6.7.8. Has anybody experiencing the same issue? It's frustrating as I cannot use my airpods. Any suggestions? How can I downgrade the firmware? Hoping for a solution to this. Thank you.

iPhone X, iOS 12

Posted on Jul 18, 2019 7:32 PM

Top-ranking reply

Danny Diep

Level 1

17 points

Posted on Jul 18, 2019 9:15 PM

You cannot downgrade the firmware. But you can try resetting it to its factory settings by:

Going into Bluetooth settings on your iPhone, iPad or iPod touch, and forget the device.
Place both of your AirPods in its charging case and leave the case lid open.
Press an hold the button(located at the back of the charging case) for at least 15 seconds. You’ll start seeing the LED indicator flash white.
After 15 seconds, you’ll see the LED indicator flash Amber a couple of times.
After that, you have reset your AirPods to factory settings and you may let go of the button.
Try pairing your airpods to your phone and hopefully this fixes your issue!

If this does not fix the issue, try rebooting your devices and see if that helps. If not, I would take it to the Apple Store and get it checked out. Good luck!

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Airpods Always Disconnecting on All Devices

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