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What's the best way to file share after resolving a Panic Attack?

Machine: Mac Pro Desk Top (late 2013 model) with Mojave.

Recent problem: Panic Reports (kernel) for 4 weeks. Progressive and now frequent.

Determined that: Hardware okay / all updates / Ran okay after adding a 'new' user.

Advised: If original user (me) was problematic and adding new user (me2)=original user corrupted.

Result so far: New user seems okay--so maybe advisor was correct.


Question:

1) What's the best way to share files from the original user to the new user?

2) What's the chance that sharing the files will end up sharing something corrupted?


Thanks!


Posted on Jul 19, 2019 12:10 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2019 5:12 PM

1) leave your original user as-is until you have not gone digging for anything in there for more than a week, or longer if especially paranoid.


2) disk to disk copy does not take That long, but yes, it may take a while. If you have substantial FCP or similar libraries, do not move them, just change permissions to make them accessible to your new User.


3) ~/Library is a sub-directory off even user. [~] is a live shortcut that means "current user". That is where your email database and a lot of other databases are located. I am recommending not moving all, but only on an as needed basis.


Both the Mail database and the Mail files representing individual messages are stored in there. The messages will be fine. The database may be mucked up, and often intertwined with Contacts, Calendars and Messages.

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Question marked as Top-ranking reply

Jul 19, 2019 5:12 PM in response to vitima

1) leave your original user as-is until you have not gone digging for anything in there for more than a week, or longer if especially paranoid.


2) disk to disk copy does not take That long, but yes, it may take a while. If you have substantial FCP or similar libraries, do not move them, just change permissions to make them accessible to your new User.


3) ~/Library is a sub-directory off even user. [~] is a live shortcut that means "current user". That is where your email database and a lot of other databases are located. I am recommending not moving all, but only on an as needed basis.


Both the Mail database and the Mail files representing individual messages are stored in there. The messages will be fine. The database may be mucked up, and often intertwined with Contacts, Calendars and Messages.

Jul 22, 2019 2:50 PM in response to vitima

Panic reports are stored here:


/Library/logs/DiagnosticReports


the appropriate ones are named with date&time and end in .panic


You can copy and paste that directory into Finder > Go Menu > Go to Folder ... to get there.


-OR-


You can download Etrecheck, change its preferences to "allow full disk access" and run its report. At the end, it includes a digest of all such issues in the last seven days:


Using EtreCheck - Apple Community


.



Jul 22, 2019 6:30 PM in response to vitima

That is no ordinary problem.

That is a wonky multi-processor NMI issue in 10.14.5 running firmware version 130.0.0.0


You should be on 132.0.0.0 for trouble-free operation. At this writing, that seems to come only from Beta 10.14.6.


There is a thread nearby with over 175 postings where this issue is beaten to death:


Kernel Panic after upgrading to 10.14.4 - Apple Community


There was a security update I saw go by today, perhaps that has the updated firmware, or it may mean the 10.14.6 release is imminent. Once you get the 132 version of the firmware, this problem will likely stop.

Jul 19, 2019 1:10 PM in response to vitima

Copy over files in Desktop and Documents, but resist the temptation to transfer all files in Library, except on a case-by case basis when needed. The corruption is most likely to be in a database file in Library, simply because they are far more complex than other files.


IMPORT your old emails, rather than copying over the entire database structure.

Jul 22, 2019 2:38 PM in response to Grant Bennet-Alder

Grant,


I just had a panic report with my new user profile after 5 or 6 days of no problems.


At the time of occurrence, I was only using email.


Most recently I:

*Downloaded 100 photos from my iPhone.

*Finished editing one FCPX video with my old user profile and moved it to my new user via Lacie hard drive

*Uploaded that 1 video to Vimeo.

*Transferred about 100 emails (I'm not savvy enough to exactly follow you import-transfer Library directions)

*I've been in and out of the old user profile to delete a lot of things and transfer the above.


I'm really worried now. Gary




Jul 22, 2019 3:00 PM in response to Grant Bennet-Alder

I have saved all of my panic reports from the past but thanks for explaining how to find them also.

I've got the information---but I still don't know what to do about it?


I prefer a tech support agent (panic report guru) to repair.

Will Apple support perform this service on a 5 year old Mac Pro whose maintenance contract expired two years ago--for a fee?

Jul 24, 2019 10:36 AM in response to Grant Bennet-Alder

Following your suggestion on the 22nd, I updated. I haven't put my machine under the stress test, but I haven't had a panic for 30 hours since the update (original or new user)--Fingers crossed. Will update you again a few days.


Previous to coming to Communities--I don't understand why my 5 chats with Apple Support Agents weren't informed of a pending 'fix'.

Jul 24, 2019 10:45 AM in response to vitima

First-line support agents are trained to listen and be extremely patient and nice to you. Their technical training may not be especially deep. Technical issue that persist are supposed to be escalated to a second-level technical specialist.


Second-level specialists are more knowledgeable, but may be far less patient.


And keep in mind, this was no ordinary problem.

What's the best way to file share after resolving a Panic Attack?

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