MacBook Pro 15inch 2019 - OVERHEATING

Hi,

I had a 2018 MacBook Pro that was defective, so my Apple store replaced it with a top of the line 2019 model - 32GB ram, 1TB hard drive, the works. The day I got the 2019, I noticed it became extremely warm just using safari or even charging it. I immediately went back to the store and demanded a replacement as I was not going to go through what I did with the 2018 again. I have now had the replacement 2019 for exactly 1 day. As I am typing this with only Safari open the fan is whirring and the keyboard is hot to the touch and the bottom of the laptop burnt my legs, AGAIN. I am writing to the community to see if anyone else has had this issue and has any other advice rather than going back to the Apple store to get a 4th computer. Thanks - BTW this is a MacBook Pro 2019 15inch model. 2.4GHv I9 intel core, 32GB Ram, Intel Graphics, 1TB drive, and running OS 10.14.5.

MacBook Pro 15”, macOS 10.14

Posted on Jul 20, 2019 9:36 AM

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Posted on Jul 20, 2019 11:24 AM

leroydouglas has your back on this one.


Users have previously reported that after running their new Mac for a day or so, an SMC Reset often straightened a lot of things out.


Be sure to follow the SMC Reset directions religiously, and use EXACTLY the correct keys on the specified side of the keyboard. The keys with the same labels on the other side are not "wired in" and will not accomplish what you need.

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70 replies

Oct 27, 2019 8:24 AM in response to Grant Bennet-Alder

The fans run in a feedback loop. They run faster when the measured temperatures inside your Mac get higher, so that they can provide more cooling. Racing fans are not the problem, they are the solution. They are working to remove heat buildup.


Apple does not advertise ANY computers to be used adjacent to your body. Their small portable computers are called "Notebook" computers, and they are not intended to be placed directly on your lap. The computer should be placed on a flat, smooth surface for optimum airflow, never on fluffy fabric or clothing. You can buy a very inexpensive "lap desk" -- a bean bag with a hard flat top -- if you wish to use these computers on your lap.


The top plate adjacent to the keyboard is not a palm rest, and if you routinely rest your palms there, you will likely soon be suffering from a repetitive strain injury such as Carpal Tunnel Syndrome, from not keeping your wrists in a "neutral" position while typing.


Yes the aluminum enclosure heats up. But the computer does not overheat, and finding that it is hot is not an indication that your computer is defective, only that it is working hard.


Perhaps you should consider a computer that is far less capable, and therefore is capable of generating far less heat while it slowly grinds away at the tasks you give it.


Mar 8, 2020 9:50 AM in response to Grant Bennet-Alder

No external display.. brand new 13” 2019 MacBook Pro. Full charged it once approximately 20 hours.


This is my 3rd MacBook Pro.. been using MacBooks since 2007. Never had issues like this. Both other machines have been FANTASTIC!


2014 model used to be able to go unplugged for 6-8 hours easily. Was hoping better for this one.. Barely getting 2 hours!

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MacBook Pro 15inch 2019 - OVERHEATING

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