My phone balance deducted!!

I’m from Egypt and I have an Etisalat number, I had charged a balance with 10 EGP, and from time to time I receive a message that say that 2 EGP was deducted without any reason for that!!


I called the customer service of Etisalat Masr and they said that there are an international messages was sent from your iPhone, when I said that I didn’t sent any messages they said that the problem may be from FaceTime app, I disabled the app from the settings and such apps like iMessages.


the problem is today I charged a balance with 10EGP and the iPhone was sent a three international messages and every one was charged my balance with 2EGP!!


could you please help me stop this messages, because it deducts my balance??

Posted on Jul 21, 2019 10:45 AM

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My phone balance deducted!!

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