macbook air lag

Question

annfromar Author

Level 1

11 points

macbook air lag

my macbook air is slow in responding, when I type there is a lag between my typing and the characters appearing

MacBook Air 13", macOS 10.14

Posted on Jul 21, 2019 12:45 PM

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Answer 1

Best reply

dwb

Level 7

32,962 points

Jul 22, 2019 5:43 AM in response to annfromar

Download and run EtreCheck, a utility created by a user here at ASC. It tells us what software you have on your computer and what is currently running which is very useful in diagnosing computer problems. Once it has finished running, copy the report and come back here. When you reply here look at the toolbar below the text entry box. Third from the right is an icon that looks like a document. Click it, then paste your results inside the new textbox. If you try to paste the test results here in this textbox the report will be truncated.

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Answer 2

annfromar Author

Level 1

11 points

Jul 22, 2019 7:05 AM in response to dwb

report from EtreCheck

EtreCheck version: 5.3.2 (5034)

Report generated: 2019-07-22 08:41:51

Download EtreCheck from https://etrecheck.com

Runtime: 4:04

Performance: Good

Sandbox: Enabled

Full drive access: Disabled

Problem: Computer is too slow

Description:

Computer lags- when typing or clicking on pull down screen, there is a

lag between me hitting the key and the response on the screen. Also,

delayed response on pull down screens

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Antivirus software problems - Antivirus software is causing performance problems.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.

Limited drive access - More information may be available with Full Drive Access.

Hardware Information:

MacBook Air (13-inch, Early 2015)

MacBook Air Model: MacBookAir7,2

1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core

4 GB RAM - Not upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1600 ok

BANK 1/DIMM0 - 2 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 340

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Answer 3

annfromar Author

Level 1

11 points

Jul 22, 2019 7:10 AM in response to annfromar

rest of report

Video Information:

Intel HD Graphics 6000 - VRAM: 1536 MB

Color LCD 1440 x 900

Drives:

disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 121.12 GB

disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 75.21 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD

121.12 GB (Shared - 75.21 GB used - 43.09 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM]

121.12 GB (Shared - 2.15 GB used - 43.09 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en2: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

System Software:

macOS Mojave 10.14.5 (18F132)

Time since boot: About 3 days

Notifications:

Notifications not available without Full Drive Access.

Security:

Gatekeeper: Enabled

System Integrity Protection: Enabled

Antivirus apps: MalwareBytes

Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard6.uninstall.plist

Executable: /bin/sh /tmp/cisco_videoguard6/condUninstall.sh