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WIFI calling won’t turn on

i can’t turn on my WiFi calling

iPhone X, iOS 12

Posted on Jul 21, 2019 8:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2019 1:59 PM

Hello brayan06,


Thanks for using the Apple Support Communities!


I see from your post that you're having trouble turning on Wi-Fi Calling on your iPhone.


Check out this section of the article, Make a call with Wi-Fi Calling:


"Get help"


If you can't turn on or use Wi-Fi Calling, make sure that your carrier offers Wi-Fi Calling and that your devices have the latest software. Then, follow these steps if you can't turn on Wi-Fi Calling or make a Wi-Fi call. Wait two minutes before you go from one step to the next.


  1. Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on.
  2. Restart your iPhone.
  3. Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.
  4. Turn Wi-Fi Calling off and then on again.
  5. Go to Settings > General > Reset and tap Reset Network Settings.


FaceTime isn't available in all countries or regions.


I hope this information helps you!


Cheers!

1 reply
Question marked as Top-ranking reply

Jul 22, 2019 1:59 PM in response to brayan06

Hello brayan06,


Thanks for using the Apple Support Communities!


I see from your post that you're having trouble turning on Wi-Fi Calling on your iPhone.


Check out this section of the article, Make a call with Wi-Fi Calling:


"Get help"


If you can't turn on or use Wi-Fi Calling, make sure that your carrier offers Wi-Fi Calling and that your devices have the latest software. Then, follow these steps if you can't turn on Wi-Fi Calling or make a Wi-Fi call. Wait two minutes before you go from one step to the next.


  1. Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on.
  2. Restart your iPhone.
  3. Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.
  4. Turn Wi-Fi Calling off and then on again.
  5. Go to Settings > General > Reset and tap Reset Network Settings.


FaceTime isn't available in all countries or regions.


I hope this information helps you!


Cheers!

WIFI calling won’t turn on

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