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Can't update apps

I have logged into iTunes and the App Store with my Apple ID, but when I try to update any apps, it is requesting the password for my ex-partners ID, which I obviously don't have.

As I am logged in as me why is it requesting his password and how can I fix this?

iPad, iOS 10

Posted on Jul 22, 2019 4:14 PM

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Posted on Jul 22, 2019 4:19 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

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Question marked as Best reply

Jul 22, 2019 4:19 PM in response to alieves

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

Can't update apps

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