You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jw3769 Author

Level 1

4 points

Slow Charging/Computer shows USB error when iPhone plugged in.

When I plug my iPhone 7 Plus in to charge, by either electric or by computer USB, it charges extremely slow. I have tried using different cables and wall plugs and still the same thing. Also, when I plug my iPhone into the computer it states " The last USB device connected to this computer malfunctioned, and windows does not recognize it. " I have not had it exposed to water, dirt, or any impact as it is protected by a very durable protective case. Can anyone help?

iPhone 7 Plus, iOS 12

Posted on Jul 23, 2019 6:29 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jul 23, 2019 9:38 AM

See this support guide and follow all the steps provided (charging port cleaning included:--> If your iPhone, iPad, or iPod touch won't charge - Apple Support

If you get no improvements, have your device inspected at an Apple Store or Authorized Service Provider: Apple – Location Selector

As far as USB port on your computer, try a different one and DO NOT use USB hubs.

See also this guide for possible problems with USB drives:--> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Regards

Giulio

View in context

Slow Charging/Computer shows USB error when iPhone plugged in.

Similar questions