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Invalid iPhone serial number

I have recently tried to trade in my old iPhone 8 to buy a new iPhone off the apple store but whenever I type in my serial number, it says "Error, serial number invalid". I got this phone for Xmas two years ago from the apple store. Can anyone help with this issue. Attached is an image of the issue.

iPhone 8, iOS 12

Posted on Jul 23, 2019 12:08 PM

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Posted on Jul 23, 2019 12:11 PM

Contact Apple directly.

3 replies

Invalid iPhone serial number

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