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Kids bought apps

My kids downloaded several games that were free for a short time and then I noticed several dollars were missing from my visa account these apps aren’t being used.can I get a refund .i didn’t know that they did this

iPad Pro, 12

Posted on Jul 23, 2019 11:06 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jul 23, 2019 11:08 PM

Do they show as purchases on the iTunes account's purchase history ? Did the apps have auto-renewing subscriptions in ten : View, change, or cancel your subscriptions - Apple Support ?

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Kids bought apps

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