verify student membership

i cannot verify the student membership,but i have log in the unidays,but apple music doesn't show i am the student.

Posted on Jul 29, 2019 7:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2019 8:05 AM

Hey Jarvis-Liu,


Thanks for the update. If iTunes is saying you get 3 months for free, there may be an issue with the Apple ID being signed in. Make sure you are signed in with the Apple ID that is verified with UNiDAYS.


"On your Mac or PC

If you don't have iTunes on your computer, get the latest version of iTunes. Then follow these steps to sign in:

  1. Open the App Store on Mac or iTunes.
  2. In the App Store, click the Sign In button in the lower-left corner.
  3. In iTunes, choose Account > Sign In from the menu bar at the top of your computer screen or at the top of the iTunes window.
  4. Enter the Apple ID and password that you use with the App Store and iTunes Store. Then press the Return or Enter key on your keyboard or click Sign In."


Sign in to the App Store and iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV


Take care.

3 replies
Question marked as Top-ranking reply

Jul 30, 2019 8:05 AM in response to Jarvis-Liu

Hey Jarvis-Liu,


Thanks for the update. If iTunes is saying you get 3 months for free, there may be an issue with the Apple ID being signed in. Make sure you are signed in with the Apple ID that is verified with UNiDAYS.


"On your Mac or PC

If you don't have iTunes on your computer, get the latest version of iTunes. Then follow these steps to sign in:

  1. Open the App Store on Mac or iTunes.
  2. In the App Store, click the Sign In button in the lower-left corner.
  3. In iTunes, choose Account > Sign In from the menu bar at the top of your computer screen or at the top of the iTunes window.
  4. Enter the Apple ID and password that you use with the App Store and iTunes Store. Then press the Return or Enter key on your keyboard or click Sign In."


Sign in to the App Store and iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV


Take care.

Jul 30, 2019 7:32 AM in response to Jarvis-Liu

Hey Jarvis-Liu,


If I understand correctly, you are not able to verify the student membership. I would recommend you use this article to help troubleshoot the issue.


"Get help with your UNiDAYS account

If you need help with your UNiDAYS account, contact UNiDAYS Support."


Get an Apple Music Student subscription


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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verify student membership

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