Activation lockout

Three days ago my ipad went into activation lockout. I have tried to reactivate my ipad but it doesn't recognise my apple ID I used to set up my ipad. Under the Activation Lockout title there is, s......@yahoo.cn Can someone help me?

Posted on Aug 2, 2019 10:51 PM

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Posted on Aug 2, 2019 10:52 PM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

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Question marked as Top-ranking reply

Aug 2, 2019 10:52 PM in response to automationlockoutbigtime

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

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Activation lockout

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