IPad activation lock

Hello everyone! I have a problem with my IPad: I have the activation lock and I cannot remove it because it does not recognize the Apple ID. I have an address that is not @icloud and does not accept it, it tells me that the Apple ID is incorrect and cannot be used to unlock IPad. What can I do? Thank U

iPhone 6s, iOS 14

Posted on Dec 7, 2021 2:30 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2021 2:33 PM

You will need to identify the Apple ID email its expecting and that was used to turn on Find My and then know the password for said Apple ID which may or may not be the same as the password for the email account. There is no way yo bypass it as its an anti-theft feature.


If this is a second hand iPad, then you will need to contact thew person that sold it to you to have them remove their account.


Otherwise, if you have proof of purchase of the iPad from Apple or an Apple authorized reseller, Apple Support can help you unlock it.


See here: link-> How to remove Activation Lock - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 7, 2021 2:33 PM in response to rossella33

You will need to identify the Apple ID email its expecting and that was used to turn on Find My and then know the password for said Apple ID which may or may not be the same as the password for the email account. There is no way yo bypass it as its an anti-theft feature.


If this is a second hand iPad, then you will need to contact thew person that sold it to you to have them remove their account.


Otherwise, if you have proof of purchase of the iPad from Apple or an Apple authorized reseller, Apple Support can help you unlock it.


See here: link-> How to remove Activation Lock - Apple Support

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IPad activation lock

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