Bluetooth not connecting after Mojave 10.14.6 Upgrade on MacBook Pro, (Retina, 15-inch, Mid 2015 Mid)

After the upgrade, my Bluetooth is not connecting to iPods, mouse, Bose stereo. I have tried all of the Methods for troubleshooting, https://macreports.com/mac-bluetooth-not-working-fix/ without any luck. Has anyone else experienced this issue? Please help.


MacBook Pro, (Retina, 15-inch, Mid 2015 Mid)

2.2 GHz Intel Core i7

Posted on Aug 3, 2019 6:13 AM

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Posted on Aug 5, 2019 2:09 PM

I think I found a work around.


I went through all the normal restarts and resets including the SMC and shutting down the Wifi.


Tried the Debug command for Bluetooth. Didn't work the first time. then I did the following:


I stood on one leg, patted my head and....JK.


I unplugged all my peripherals, then...


  1. Held Shift+Option and click on the Bluetooth menu in the Mac menu bar.
  2. Clicked Debug and select Remove all devices.
  3. Clicked Debug again and select Reset the Bluetooth module.
  4. Restarted my Mac.
  5. Reconnect each of your Bluetooth devices.


When the Mac restarted this time, I could see number of items on the bluetooth menu, but it would not connect them or identify them at first. I removed each one, one at a time, from the Bluetooth preferences screen. Made sure all my bluetooth was off, then set them to pairing mode one at a time. It took a few moments, but the mouse was recognised, then the keyboard etc.


You might have to debug a few times. I think three ended up being the magic number for me.

46 replies

Nov 16, 2019 9:07 AM in response to tvdowntown

I have also had to resort to a USB mouse and a USB keyboard. Catalina did nothing to fix the issue, and Catalina brought a whole host of other issues.


Twenty years with Apple, and this is the first major issue; it is definitely frustrating that Apple doesn’t seem to be doing anything to address what appear to be a fairly widespread issue.

Nov 1, 2019 1:33 PM in response to mpdude

If you had an older Time Machine backup and or system clone from before

the better idea then would have been revert; never 'upgrade out' of trouble.

Now, to revert may require another tactic; a bootable USB of macOS 10.14.x.


Masking issues or creating layers-deep new problems is often a result.

By now the actual issue in Mojave is likely cured. Said to be fair, now.


While newer macOS runs in different Mac than my daily user is Mojave; that's

barely been used and still on 10.14.5, in mid-2012 MB/Pro; w/ hardware upgrade.



Dec 26, 2019 10:55 AM in response to tvdowntown

Hey everyone. Just want you to know I gave up on this issue. And the cost to put in a new wireless card is too high and not worth it for a 4 year old computer. I ended up plugging in a USB hub and purchasing a bluetooth adapter. Magic Mouse and Apple Wireless Keyboard work perfectly. Here's the adapter I bought; they all don't work properly with Macs, but this one is good. https://www.amazon.com/gp/product/B007GFX0PY/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1



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Bluetooth not connecting after Mojave 10.14.6 Upgrade on MacBook Pro, (Retina, 15-inch, Mid 2015 Mid)

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