iOS 12.4 Charging Stopped Working

Published Date: April 30, 2018

Identify counterfeit or uncertified Lightning connector accessories

Apple recommends using only accessories that Apple has certified and that come with the "Made for Apple" badge. Learn about the issues that counterfeit or uncertified Lightning accessories can cause and how to identify these accessories.

If you use a counterfeit or uncertified Lightning accessory, you could see these issues:

• Your iOS device could become damaged
• The cable might be easily damaged
• The connector end might fall off, get very hot, or might not fit properly into your device
• You might not be able to sync or charge your device

Only Apple makes the USB-C to Lightning Cable. There are no "Made for Apple" USB-C to Lightning cables.

Compare packaging and writing on the cable

To identify counterfeit or uncertified cables and accessories, look carefully at the accessory's packaging and at the accessory itself. Certified third-party accessories have the MFi badge on their packaging:

Some accessories might have a previous version of the MFi badge:

An Apple Lightning to USB cable has "Designed by Apple in California" and either "Assembled in China," "Assembled in Vietnam," or "Indústria Brasileira" on the cable about seven inches from the USB connector. You'll see a 12-digit serial number at the end of this text.

A certified, third-party Lightning to USB cable usually has company branding on the Lightning-connector end.

Identify counterfeit or uncertified Lightning connector accessories ...

https://support.apple.com/en-us/HT204566

Exact same issue. Always seems to be one issue after the other these days... starting to run out of patience with these guys. If this is another attempt just to try and get people to buy their overpriced cables, I might just have to join the Samsung exodus.

My Amazon cable was working fine this morning on the phone and iPad. Updated my phone and it stopped. Works fine with the Apple original cable and iPad still works fine with both. Charger doesn't seem to matter, just the cable.

What was you previous iOS version, that is important, because iOS 12.4 only had the following changes. Please introspect how these changes can affect what you have posted.

Phone migration

• Introduces the ability to wirelessly transfer data and migrate directly from an old iPhone to a new iPhone during setup

Apple News

• Makes downloaded issues accessible in the My Magazines section, both online and offline
• Adds all publications in Apple News+, including newspapers, to the catalog at the top of the News+ feed
• Adds the ability to clear downloaded magazine issues by selecting History > Clear > Clear All

Other improvements and fixes

• Includes a security fix for the Walkie-Talkie app on Apple Watch and re-enables Walkie-Talkie functionality

This release also includes support for HomePod in Japan and Taiwan.

I was pointing out what fixed it for me. I suppose it’s possible 12.4 is less tolerant to dirty contacts. That might explain it.

I have about a dozen 3rd party cables and am not seeing issues with those on my various 12.4 devices.

I suppose you have tried cleaning the connectors? (Could be the lightening port on the phone too).

It’s also possible Apple has disabled certain unqualified cables.

The other factor to consider is the charger: I’ve certainly seen issues with charging with PC or Mac if the software on those devices is not happy. Using a good quality 2+ amp USB charger (i.e. just charge, no data connection) is what I fall back to when having issues, if that charger doesn’t work then I try cables, and finally the lightening port.

I can confirm that both on iPhone and iPad after 12.4, some but not all aftermarket cables stopped working. However, I then tested the same cable that doesn’t work with an original or aftermarket charger using a Samsung charger and it works! I guess they’ll get it right in 12.5 and it’ll all just stop working!

I use 3 different cables on 2 different chargers to charge my iPhone and iPad.

None of the chargers or cables are made by Apple. They are Anker or Amazon basics cables.

I have no issues charging and never have.

Thank you so much for posting this. I thought I was going crazy. My car charger also stopped working and I bought new ones and those are not working as well. I keep my iOS updated so I am also on 12.4 and I use non apple chargers and cables.

Exactly the same issue. So annoying.

Whats the fix?

Since 12.4.1 update both myself and other half can’t use our non standard extra long (I mean useable length) chargers. I have an original which is frankly a fire risk as the cables fallen to pieces 😩

No fix as far as I'm aware. Seems to be continuing in future versions of iOS as well. I just kept trying cables until I found one that worked. My small sample size tells me about 1/3 cables are giving issues.

I purchased new cables and looked specifically for the "Apple MFI Certified" and they worked. Alot of the cables I see that say "compatible with iphone", are not Apple MFI Certified. I bought the Car and Driver Apple MFI Certified Premium Nylon Braided cables from Amazon. Nice and sturdy and work fine with iPhone (6 and 8) and iPad. And they are more expensive, which is probably the point.

I have exactly the same problem. I have an iPhone SE which has worked happy with non-apple chargers up until 2 weeks ago when I upgraded to iOS 12.4 and now, not only do none of my chargers work but the battery only lasts 24 hours if that from full charge to empty. The only way I can charge my phone is by using my wife’s original charger cable from her more modern iphone8 but even that is temperamental and requires it to be connected/disconnected/wiggled around in the charging

port several times before it eventually registered as having a charger connected and the lightning bolt symbol appears next to the battery icon. Often when connected it will toggle between charging/not charging status very quickly beeping repeatedly as it does so until it eventually settles down in one state or the other - I just have to pray that it remains on the charging status and then not touch the phone until it’s fully charged for fear of disrupting

it.

Also if I ever have the misfortune to let the battery completely drain until the phone won’t switch on, Its immensely stressful trying to get it to start charging from 0% as I have no way of knowing whether the phone has detected that the charger is connected or not. Whereas it used to take just a couple of mins of the phone being connected to the charger before it powers itself on automatically showing 4 or 5 %, now if by shear chance the charger is charging it takes about 30 mins before enough power can be drawn from the battery to power on.

How can upgrading the iOS software almost completely disable the phones capability to charge and make the process sooo stressful?!

Is there a way that I can reverse the upgrade and roll the software back to the previous version to get rid of the problem? I wish I hadn’t upgraded the software as I’ve not noticed any benefits, advantages or new improved functionality with iOS 12.4, only misery😖